I am being charged for some unwanted reasons and when i contacted Du customer care they informed me saying they cannot do anything. what kind of service is this ?

sir, my mobile number is 0551450530. i have lost 15 dirhams from my mobile.. thorugh this service.. please.. remove this service..., i dont want to get SMS from this address. http://www. mobi.maxitext.com/mp/mm?uid=yx68lo7fl28syr

I use a prepaid DU mobile card, and have my blackberry services activated and recharged every month. Well it worked fine for the last two months. I keep a track of my expiry date through the DU Self care option. I have registered my number with the same. The website clearly mentioned my BB services would be expired as on 9 July, 2011. And to my surprise, my BB services abruptly got terminated on 5th July 2011, in the evening. I had a lower balance, so I got my mobile recharged and waited till next morning for the services to get activated. No complaints made yet.
Next morning 6 July, 2011; i called the customer care and an agent named Satyajit or so, spoke to me. I explained the whole situation, he happily acknowledged. He asked me to activate the services online thru the Self care option on Du website. And all that i see is "Deactivate" button smiling at me. I told him i don see an Activate option. He said after I verify the details as per records they shall activate the services from Du end in no time.
I waited till the evening, collected all the details and I call back the customer care. A lady picks and now states that she cannot help me and would have to wait till the ACtivate button pops on my Self care option in the website. And she cant give me a timeline cause she does not know how long would it take themself. I asked do I have to wait for a week, the CC agent says "be patient till it appears on the screen". I don know how many ages will that take now. And the agent says they can do nothing.
So now who has the right info. The agent whom I spoke to in the morning or the lady in the evening? they contradict each other with their statements.
Anyways blame it on my fate & destiny, am still waiting for my BB services to get activated, which got deactivated days before the expiry date.
Waiting, ...

I would like to request you to please deactivate the service from number is 055-5820908, i have been charging since 2 months approx. 220 dhs. Kindly i request you to please stop this service.

Hi,
My story, briefly:
On a 12 of March I have applied for business plan 200 and business plan 100 + iphone handsets with DU. It was said that for approval required one week. After one week I was constantly calling on # 188 to get info, and the only answer was “We shall call you back!!!”. One more week passed (14 of March) constantly calling - the same answer!!! Now on 28 of march I got a call (its because previous ten days I was talking to supervisors and on 27 of march I Demanded managers name and promised to come to office) the caller said that they made mistake and I have to fill up the forms once again.

Continue
28 of March, all the papers filled up. Week passed – no call back. 5 of April journey to office of DU. Discussing with representatives my story from 12 of March. No adequate answer. Demanding for manager – I was planning to talk to him and ask all of this questions. Manager is busy!!! I rejected to leave without talking to Manager. (Situation forced me to be pushy-aggressive). 15 minutes passed – appearance of Manager. Describing to Manager My Entire Story – Manager was acting like he cannot see me, instead of listening He was gazing behind me, and watching around like I am an empty place. After critical sentences to Manager – “Man, you should have at least minimum respect to me, and have an eye contact with me, when I talking to you” – we shifted to separate room where I was informed that it was rejected to me for handsets. (reason I do not have office space, its flexi desk – very funny reason, people with salary of 2k or 3k eligible to have an iphone, but me…) For my question – If I’ll buy iphone separate will I get unlimited international data? – answer NO!!! Why NO??? Ridiculous!!!
Now I have plan elite 100, and monthly bill is more than 400 AED. I asked them to shift on business plan 200 without iphone handset on the same day of my visit – No action!!! Up to now I didn’t change my plan. I am waiting this day when we will be able to swap operators without losing contact number. The end.

P.S. Rhetoric al question – does anybody know when ill get my business plan 200???