DreamTemplate.com
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Category: Services
Contact Information 616 Corporate Way,Suite 2-3194, Valley Cottage, New York, United States
Phone number: +1 (877) 877-0614 [USA]
www.dreamtemplate.com
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DreamTemplate.com Reviews
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Scammedonthenet
May 17, 2010
Fraud
I purchased the premium package from them today, and never received my confirmation email. I got worried, and tried to send them a request for the confirmation via their online help form. This form does not work. It kept giving me an error message that says I did not enter my email address, even though I did.
I gave up on that and tried calling them on the phone number posted on the website, as well at the whois listing.
THE PHONE NUMBER IS NOT VALID!!! I have been scammed out of $129.95.
I am very angry - having unemployment in our household, and rely on my website to bring business in. What was supposed to be time for me to get some real work done so that I can earn some money, turned into being scammed out of the last few dollars in my bank account and hours of resolution attempts. I hope this does not get stretched out for months like I have seen happening to others here. If so, is anyone interested in filing for damages?
This is fraud.
I guess I'll spend the rest of my week filing complaints with the appropriate authorities.
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htmldesign
February 25, 2009
Refund Scam
Wow. I wish I would have read the other complaints about this site before buying into their $59.99 a year plan. I thought the templates looked great, but when I downloaded them tey turned out to be outdated (from 2007) and completely not what I expected. Indeed they seemed like re-hashed designs.
They list on their FAQ page that there is an unconditional 30 day money back guarantee. When I asked for a refund, here is what they sent me.
"
According to our company policies you are not entitled for a cancellation as you have downloaded more than 20 templates before deciding to cancel your account.
Money Back Guarantee Policy
Buyers wishing to cancel their membership may do so within 30 days of the purchase and receive a full refund. However, refunds are not honoured if members download over 20+ templates before deciding to cancel their account.
Sue
_________________________
DreamTemplate.com
- Hide quoted text -
On Wed, 25 Feb 2009 03:51:13 -0500, wrote:
> Why would I pay for a membership to download free templates? Per your
> statement in the faq, I would like a full refund for my account. I will
> delete all templates I have downloaded thus far. Thank you for your
> cooperation. If you do not refund money via paypal within 2 business days,
> I will be forced to bring up a dispute through paypal. Thank you and I
> apologize for the misunderstanding.
"
It says nothing on their site about how many you can download before canceling. It says you can only download 20 a day, however they give you a 60 downloads a day limit. I of course downloaded many templates to see if they all were as crappy as the ones before. It turned out they really all were horrible! Little did I know that the support would also be horrible. I hope paypal honors this dispute.
DO NOT trust this company.
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April 29, 2008
DreamTemplate Price Scam
DreamTemplate Price Scam
You may have noticed that the prices on DreamTemplate are incredibly inflated. As of today, 29 April 2008, when I visited, Website templates were listed at USD 2400 and Flash Template priced at USD 3500.
They are not even unique which means that after you pay thousands of dollars for a template, someone else could come along and use it for their site, negatively impacting your brand’s credibility.
That’s assuming you’re not ripped off by DreamTemplate’s 30-Day unconditional Refund policy, which, from my personal experience, they empathically do *not* honor.
As most people already know, nowadays you can get professional, unique websites designed for as low as $50 by bidding on freelance sites like rentacoder.com or scriptlance.com. For around $300, you can get a custom design by an experienced, reputable designer.
The best part is that you don’t have to worry about being ripped off. The money is held in escrow by the website until you’re happy with the work.
This leads me to mention DreamTemplate’s overinflated Price Scam. As an internet newbie, I was overwhelmed by the bonanza of high quality websites I saw and what I thought was *very* inexpensive membership fee. Little did I know, there is an ugly story behind their collection.
In 2006, DreamTemplate took the *free* open source templates that have been distributed for years, lightly modified them and offered them as *unique* templates at $400-600 to customers. This was extremely misleading if not outright fraud. Because customers could pay hundreds of dollars for the websites only to discover that half a million people on the net have already downloaded the same template for years, for free.
This caused a storm of controversy among the group of designers who discovered DreamTemplate was deceiving ignorant customers with their free open-source designs. (As seen from a blog post dated 13 September 2006 by Andreas Viklund. http://andreasviklund.com/blog/webdesign/business-ethics) As the blog post notes – Andreas contacted DreamTemplate several times and did not get a response for weeks. An experience consonant with mine although two years later.
The controversy caused DreamTemplate to stop selling their templates as “unique” and label them as open source templates they really are.
I recommend that people avoid DreamTemplates for ethical reasons. These unscrupulous business people know exactly what they are doing. Even their price and product offers are misleading. Don’t be a fool like me, I trusted Telson to process my Refund request made only 3 days later and wasted hours writing 6 emails from 21 Jan – 29 April.
Absolutely *no* progress was made until I contacted the relevant authorities, cancelled my previous credit card and involved my bank in a chargeback dispute.
Please - just be aware about what you are getting into when you sign up for one of DreamTemplates paid services.
Affiliates – please be aware that if you promote businesses with poor business ethics, it will reflect badly upon you as well. I hope my experience will be helpful in factoring the commission vs reputation equation.
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April 29, 2008
DreamTemplate Refund Scam
Before becoming a customer, affiliate or even sell banner ad space to DreamTemplate.com, you might want to hear about my recent experience with them.
DreamTemplate Deliberate Refund Scam: I trusted their 30 day unconditional refund policy so I bought a 37 Month with 250, 000 Stock Photo Library on 17 Jan 2008.
3 days later when I asked for a refund I was given awful customer service by Telson, who repeatedly asked for my confirmation and when it was given, just asked me the same questions again. I corresponded with him a total of 6 emails and got nowhere.
No objections were raised against my refund but *no* evidence of a refund was given.
When I contacted the relevant authorities such as bbb.org on 24 April 2008 DreamTemplate changed their position and sent a misleading email: " We will process your refund. You will soon receive it".
As of the time of writing, I have received *no* evidence of a refund which proves I had been deliberately sent a Refund Scam.
Be aware of the following unethical business practices of this company:
1. Misleading Advertisement - Most know it- the "limited time offer" is *fake*. This obvious scam is just the tip of the iceburg.
2. False FAQ - Not all policies are observed - I would like to share my awful experience - DreamTemplate Refund Scam
3.Misleading Customer Service. As I wrote earlier - Telson sent me completely misleading if not outright deceptive Refund emails.
I have already contacted bbb.org, ftc.gov and ic3.gov to alert them of DreamTemplate's Internet Fraud.
Don't get me wrong, if you can overlook their unethical business practices, DreamTemplate may be a dream resource for you. Just be aware you should use a credit card and should the necessity to refund arise, forget about wasting your time "mediating" with Telson and seek help from your bank instead.
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