Do not try to have any printers repaired at Dodd's Camera. They will be unable to fix the printer. Dodd's miss quoted cost repair estimate and I had to turn around and return to the store to pay the remaining balance before I could recieve the repair estimate. They over estimated their ability to repair the printer. I would never have agreed to repair the printer for more than 1/2 of original and or new printer's cost. Dodd's sent the printer to the original manufacturer for additional repairs without my consent and notification of the additional repair cost before sending. I am now spending 3/4 of the original monetary value of the product for the repair cost. I would never have agreed to that if told in the beginning. Dodd's has poor customer communication and service.