On May 13, 2009 I had an appointment to see Dr. Lee at 1:15 PM. I arrived at 1:00 PM. The office door was locked, so I knocked on the door. The office manager told six of us waiting in the hall way, to wait a while The office was having a STAFF meeting. There was no place to sit down at my age (72) I mabe would not mind waiting. I told my wife, "We will wait until 1:30 then we will leave. We did leave at 1:30.