With out a doubt the worst service I have ever seen. WILL NOT even return your call. The most rudist and inconsiderate service department I have ever had to deal with. Stepen Guidry is the General Manager. This man will not return your call. I don't know Asa's position there but he is extremely inconsiderate. The Better Business Bureau gives Dixie RV Superstore a Grade of "F". In my opinion it is well earned. But according to Asa, when your as big as Dixie RV, it doesn't matter what your BBB rank is. I am very dissatisfied with Dixie and wish I never bought my camper from them. If there was a way I could bring this camper back to them, I would. Sometimes going to the BIGGEST RV dealership isn't always the best thing to do. Check out some of the Mom and Pop places first.