leading Malayalam News channel Indiavision and sports channel Neo Sports is not available in Dish Tv.

This is sujith writing from bangalore .

i am also experiencing the some problem with dish tv customer care.The dish TV set up box will take some 20 minutes to load up .I already registered a complaint against my problem...

I and my papa called customer care some 5 - 6 times

.they are saying i,it will rectified with in 24 hours.But not done till yet..At last we know some 6 to 7 customer care person names :) ...we talk with some guys like payal,sunil etc..

This people will make you cry :( .

I think of changing to some other networks like reliance or sky tv.Another thing they will take the set up back and they will pay you some 400 rupees ..I don’t know how this company will grow..
some poeple in money control saying they will became like airtel as this poeple are the first players in dish tv area...If you are maintaining not a good relationship to customer ..no company will prospers or grow..Customer is the king .

Our E-mail from CEO to Area Manager, Bihar

_________________
Dear Sir,

We were approached by Mr. Saagar Kumar, your area manager for Bihar in October, 2004 for distributorship of Dish TV in Koshi and Purnea Divisions of Bihar. He painted a very rosy picture and hence we agreed on starting Distribution after paying the mandatory security Deposit of Rs. 20000.

Then he prevailed on us on making an initial purchase of 100 units of STB , LNB & Dish apart from 100 VCs by giving us false impression of market demand and promising dilution of these stocks before Dec' 04.

But till February, 2005 we saw dilution of only about 50 units inspite of our best efforts and in face of no cooperation from the Area Office. At that time we asked the area office to take remaining stocks at that time and relieve us from distributorship. Mr. Saagar promised to take back our stocks but without our knowledge started transactions through other distributor without taking back our stocks.

When we protested we received an intimation from company cancelling our distributorship and blocking our online account. Now we were stuck with our stock and due to blocking of online account unable to dilute our stock.

The prices of Dish TV hardware was dropping continuously. When we tried to reach Mr. Saagar he was incommunicado.

Finally after much effort around December' 05 we got your area representative Mr. Shamsher Quasimi to meet us at our office. He along with your local distributor Purnea Cable TV drew up a settlement wherein items were to be transfered to the New Distributor "Purnea Cable TV" at prevailing price. The difference was to be paid by your company. Also he promised immediate return of security deposit.

He was not approachable after Dec'05.

In January '06 we went to your office to meet Mr. Saagar Kumar promising us immediate implementation of settlement but to no avail.

We have waited for so long in good faith but honesty is not forthcoming from your officers.

Please act immediately on our demands or we may be forced to take legal recourse now.

The details of our demands, ledgers and stocks are put as annexures 1, 2 and 3

Regards



For Mahalakshmi Distributors, Purnea
Rajesh Chandra Mishra



--------------------------------------------------------------------------------



ANNEXURE 1- Our Demands as per your commitments



* Return of Security Deposit with Interest since June 2005.



* GRN (Goods Return) of 35 units of STB+LNB+DISH at Rs. 3999 (prevailing price then) with Interest since June 2005 when our account was blocked preventing further sales or material transfer.



* GRN (Goods Return) of 43 units of VC at Rs. 400 (prevailing price then) with Interest since June 2005 when our online account was blocked preventing further sales or material transfer.




--------------------------------------------------------------------------------

ANNEXURE 2- Ledger of Dish TV companies for our transactions

M/s Essel Agro Pvt. Ltd.
Date Particulars Credit Debit Balance
08-11-04 Payment to EAPL via DD No. 775830 380946
22-11-04 Invoice No. 1144 dated 13-11-04 @ Rs. 3999 x 100 pcs 399900
22-11-04 Credit Note No. 166 dated 13-11-04 18954 0


M/s New Era Entertainment Network Pvt. Ltd.
Date Particulars Credit Debit Balance
08-11-04 Payment to NEENPL 40000
22-11-04 VC @ Rs. 400 x 100 40000 0




--------------------------------------------------------------------------------

ANNEXURE 3-CURRENT STOCK OF DISH TV LYING IN OUR STOCK





STB 35 UNITS (STB NOS. LIST)
0438AAH29TS09451 0438AAH29TS09452 0438AAH29TS09453 0438AAH29TS09454 0438AAH29TS09455
0438AAH29TS09456 0438AAH29TS09457 0438AAH29TS09458 0438AAH29TS09459 0438AAH29TS09460
0438AAH29TS11121 0438AAH29TS11122 0438AAH29TS11123 0438AAH29TS11124 0438AAH29TS11125
0438AAH29TS11126 0438AAH29TS11127 0438AAH29TS11128 0438AAH29TS11129 0438AAH29TS11130
0438AAH29TS11721 0438AAH29TS11722 0438AAH29TS11723 0438AAH29TS11724 0438AAH29TS11725
0438AAH29TS11726 0438AAH29TS11727 0438AAH29TS11728 0438AAH29TS11729 0438AAH29TS11730
0438AAH29TS11461 0438AAH29TS11462 0438AAH29TS11463 0438AAH29TS11464 0438AAH29TS11465
+
LNB 35 UNITS
+
DISH 35 UNITS
+
VC 43 UNITS (VC NOS. LIST)
01500171404 01500171435 01500171452
01500171405 01500171436 01500171453
01500171406 01500171437
01500171407 01500171438
01500171408 01500171439
01500171409 01500171440
01500171410 01500171441
01500171411 01500171442
01500171412 01500171443
01500171413 01500171444
01500171414 01500171445
01500171415 01500171446
01500171416 01500171447
01500171417 01500171448
01500171418 01500171449
01500171419
01500171420
01500171421
01500171422
01500171423
01500171424
01500171425
01500171426
01500171427
01500171428
01500171429

I have ordered movie on demand "JAB WE MET" and paid Rs.75/- through ITZ Cash Card for the same, but Dish TV debited 3 times for the same movie to my account. I lodged a complaint with them regarding this vide complaint No. 10837726 and requested them to reverse the excess debit of Rs.150/- but nothing happened. I hereby request everybody not to order movie on demand with Dish TV as they are least bothered to resolve the issues of customer.

Ravunnikutty V.K.

I have subscribed for Dish Maxi and I have made arenewal for One full Year by paying Rs. 3,000 & odd.
I am surprised to get Conax - Conditional Access message in all pay channels inspite of paying for one full year of subscription.
I have called the customer care and they promised that my package would be refreshed and I will start getting these channels within 4- 24 Hrs.
I am shocked to say that nothing happened within the promised time.
I would just like to know why I am getting this Conditional access message inspite of paying one full year subscription fee.
Such service is not expected from Dish TV.