Discount Wheel Warehouse

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Category: Services

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United States

Discount Wheel Warehouse Reviews

Rost81 June 15, 2011
Helpless!
Placed order on 5/11/11, 4 rims/tires totaling $1499.00 which was billed to my account 5/12/11. The sales rep assured delivery no later than 5/20/11 and advised to call if I still hadn't received them. After at least 10 emails and voicemails by me I finally reached a live body today 5/24/11 who said "Oh yeah, we had to customize them for your car and they will be shipped out today". He then transferred me to his manager who of course wasn't available.

Today I filed a complaint with my bank. PLEASE, DO NOT DO BUSINESS WITH THIS COMPANY!!
REz June 8, 2011
Damaged wheels and doubled charged me
I was shopping for tires when a friend mentioned Discount Wheel Warehouse in Fullerton Ca. I called them and ordered the tires. I had to give them my credit card number and setup a appointment for the next day.

I arrived fifteen minutes early and had to go thur the hole paperwork thing all over again. After a half hour of waiting they took the car in and started work. three hours later they drove the car around front and said it was ready. In the three hour waiting period I was told that I had runflat tires and they were having trouble getting them off. I told them about the runflat at the begining but I guess they didn't listen.

When they handed me the keys I walked out and couldn't believe my eyes. The wheels and tire looked like someone had rub grease and black tar all over them. I started to wipe some of the black stuff off when I came across nicks and scratches on the wheels. I walked back in the office and asked to have someone verify the damage and had to wait another half hour. Finally the manager came off and I showed him the damage and his said that I was a LIAR and those scratches and nicks were already there.

Now a month later I get my credit card statement and they double charged my account. One for Discout Wheel Warehouse and the other one for USA Wheel and Tire of Fullerton. Discount Wheel on the 15th when I was there and USA Wheel and Tire on the 16th a saturday when I was out of town.

I will never do business with that bunch again even if they get tire away.
1stevercomplaint May 7, 2011
Theft
I ordered a set of 35" Mud Terrain Tyres for my Dodge Ram, which ofcause was in stock at the time I sent the money through electronically to there account. Once my money had cleared into their account I recieved an email saying that the tyres were no longer in stock & I have the option of waiting 6 months for the manufacturer to send them more of that tyre, or a reimbursement.. Ofcause I choose the reimbursement, at the time they said it would take 2 buisness days for the money to be back into my account...
Its been 6 months & countless phone calls & emails & i hav'nt seen a cent of my money.. I have supplied my address for a cheque to be sent to on every email & phone call, & supplied my bank details for wire transfer as this is an option every second time I ring them.. No money has ever been returned for a product that I believe was ever going to leave the warehouse..
How can a company get away with theft like this?

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