Go to davesgardening and read..280 complaints and growing copy paste address...
http://davesgarden.com/products/gwd/c/231/
My Complaint.. NO manager contact...read domain gardening.com owner of website name and call him
Posted on November 8, 2010, updated November 8, 2010
I placed two orders in 2008...38 out of 46 trees were DEAD upon arrival...out of 46...4 YES 4 trees lived through year one...of those 2 survived to 2010... Now in replacement order...88% of trees were dead...or 12% WERE ALIVE ON ARRIVAL.. alive...
You cannot get a manager...you cannot get real person...only get rhetoric...send your original invoice...we will send replacements..WHAT AN IDEA...YOU WILL SEND ME MORE DEAD TREES FOR THE PREVIOUS DEAD TREES...I did find one reference...so please mail and call this guy...I will find corporate ownership papers next...this is guy that owns the website name directgardening.com so call him and complain..and mail him ...since they hide and you cannot get a real person.. I told them I am going to post your dead trees on ebay...I don't want more dead trees and third growing season...I want a refund.. I emailed them this is your last warning I am going to drive there to complain..to only address I can find.. or have lawyer sue you..refund my money, give me a real person...no reply except get call from Bloomington police dept...here is website owner...call and ask for Rusty repeatedly...and mail him postal mail.. I will find corporate owner information and post that...
DON'T BUY FROM THEM...THEY ARE A RIPOFF..
CALL RUSTY / MAIL RUSTY AND COMPLAIN HE OWNS WEBSITE NAME...
Bledsoe, Rusty**
[email protected]
3006 Gill Street
Suite E
BLOOMINGTON, IL 61704-8555
US
Phone: 309-662-8243
Fax: 309-999-9999
On November 8th, 2010, digosrick added the following:

Update: According to Whitepages.com

Rusty Bledsoe...is owner of Directgardening.com website
domain name..so he is registered owner of the site...
so according to whitepages.com here is his Information..
Negative unhappy customers ...please start mailing and calling him..
He has our address and phone number so instead of hiding and ripping customers off ..it is only fair..Dear Mr. Bledsoe I wish you no harm but " I WANT A REFUND.."

Rusty Bledsoe Is this you? Edit

19 Hodgehaven Cir
Bloomington, IL 61704-1507

(309) 663-2672
Household: Terri J Bledsoe, Glenn E Blesoe,

Suggest you avoid direct gardening .com- plants, when they finally arrive, are a joke-tiny little seedlings and half do not survive a year. And the return program is terrible-no customer service, no way you can recoup your investment. A terrible retailer-stick with local nurseries, this is not a good business model or company and we've had the experience to say so.