I am also a victim of Digitalgraphicsresources.com, operated by Legasse, Inc. I ordered two Wacom tablets on January 17 and had the same experience with Julia and Stefan. At four weeks after the order date, I called and canceled the order - was told it would be several days possibly a week for the refund. Nine days later the web site was down. No tablets and no refund.
I've done several things. In addition to contacting my credit card bank in writing, I've filed a complaint, with supporting documentation, with the Georgia Governor's Office of Consumer Affairs. I also sent a demand letter to David Legasse, Registered Agent of Legasse, Inc. (according to the Secretary of State's Corporations Division). The delivery company contacted me yesterday to say that the business is closed and nobody is at the address in Savannah. I called the U.S. Bankruptcy Court, Southern District, in Georgia on March 3. They did a search on their nationwide database and as of that date neither Legasse nor Legasse, Inc. had filed for bankruptcy. I'm going to look into filing a complaint with the FTC - good idea.