I purchased a Marcy Impex Home gym from Dick's Sporting Goods way back in Octoboer of 2006. I purchased a No Sweat Warranty for a 3 year period along with the gym, thinking that the product should be well covered in case of a breakdown or a malfunction. In December of 2008, I had two problems occur simultaneously with the machine. At this time, I called upon the No Sweat Warranty, and as of now (March 2009), I'm still waiting for the two replacement parts that I requested to be shipped to my house. I have been calling back approximately once a week to check on the status, and every single time they say "The items should be shipped by this coming Monday". Well, 11 or 12 Monday's later, my home gym is still out of commission. I plan to buy a new home gym or join a club with my tax return, and I probably will not return to Dick's, and if I do I'm surely not going to waste my money on the No Sweat Warranty.