I had a trial offer for 99 cents. When I signed up for the 30 day trial offer I was called and notified the trial would actually cost me about $40 a month. I declined the offer and the sales representative told me the product would be canceled. A few weeks later I found a charge in my bank statement for $87.13 from DETOXICANT ACAI BERRY PRODUCTS. The product was never mailed to me, I was still charged., despite the fact i said no to the offer. It took me 4 days to get a representative on the phone. When I finally did I was told I could not receive a refun without returning the product, and the representative that canceled my product did not to so, and was not authorized to do so either. This product is a scam, and they're very poorly organized and structured. I wasn't even able to speak to an actual person from the company, the representatives worked from India. I will give this company very very very bad reviews.