Cybermoon Emporium Reviews
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singlemom1947
April 12, 2011
FRAUD/Theives
Placed an order in February for $247.95 of items, waited 6 weeks and got nothing. I have tried emailing and it is a bogus email contact. The phone number is now disconnected. I was able to leave at least a message about three weeks ago and now it is not operational. I HAVE BEEN ROBBED> DO NOT ORDER FROM THEM. I hope Karma Gets them, they should be ashamed if they are even Wiccan. Remember do no harm.
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linda525
September 22, 2009
happy ending
I ordered from cybermoon emporium, too.It did take six weeks, but I placed four orders totalling about $500.I was in contact with Beth many times and she never failed to reply to my emails-sometimes within minutes.I received everything but a few minor items on backorder.My only complaint is that they are slow, but I don't think they are dishonest.All these complaints panicked me.Maybe I'm just lucky.<br />
If you want things quickly I recommend:themajickalcat.com.<br />
Blessings
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September 1, 2008
no merchandise and no refund!
I'm going to report them to the Federal Trade Commission and I would encourage the rest of you to do the same. Placed an order in October 2007. Never received order. After numberous emails and phonecalls, I finally received a response in May 2008, stating they would send my refund within 10 days. NEVER GOT IT! And, they only responded after I said I was reporting them to the Better Business Bureau. I reported them to the BBB and they didn't even respond to the complaint. Now, I am sending them a letter via snail mail and if no response, I am definitely reporting them to the Federal Trade Commission.
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April 24, 2008
non delivered items that was paid for
I decided to go online and order a few items from Cybermoon.com- well maybe more than a few items almost $200 worth on March 23rd, was told my order would ship out that week and they took my money, I had ordered a kit and they said: "As soon as the boxes come in, we will ship kits. We are expecting our boxes to arrive literally any day."
I waited 2 weeks and got nothing, emailed again got an email saying:
+++
Mon, Apr 7, 2008 at 3:27 AM
Greetings!
Thank you for letting us know your order failed to arrive. We will check
with the warehouse and, if your order hasn't already shipped, make sure it
gets out asap. If you ordered more than one item, please be aware your
order may arrive in more than one package.
If your order included runes, please remember that runes are not made until
they are ordered. That way, you receive runes that were made just for you.
If your order included an altar kit, please be aware that the boxes for the
altar kits are late arriving. We are expecting the boxes literally any day
and will ship the kits as soon as the boxes arrive. We haven't forgotten
about you.
Our apologies for any inconvenience this may have caused.
Blessings
Beth
****************************
CyberMoon Emporium
cybermoonemporium.com
****************************
Within 5 days of that email I got about $35 worth of my order, still missing arround $120 worth of product, not to count the $20 shipping fee. On top of that the OLOTA Anna Riva Oil that they sent me smells like nothing but Johnson & Johnson baby oil.
I have emailed and phoned them almost every day since and have not had once response. The 1 month anniversary of my order was the day that I promised them I'd go online and start spreading the word on what a horrible, fraudlant company they are.
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March 8, 2008
Item order not received!
Ring was ordered on February 2, 2008. I have tried to contact at phone # 404-348-4477 as I had order the wrong ring size. But to this day I have not heard from them. I have left quiet a few messages and have tried to e-mail them, to no prevail. I will be contacting my credit card com, to ask them to cancel my order.
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