I cancelled my services at another location for 12/27/10 and attempted to have new service at my new home, however Comcast was not able to perform the install for many inane reasons, so I cancelled service entirly with Comcast. Subsquent I received a refun check from Comcast, and that ended my envolvement with Comcast. I recieved a collection notice from CPA 4 wks ago, contacted Comcast who had no information regarding an issue, and they told me that they would investigate this claim and call back, they have yet to do so. Today I recieved a 2nd notice fro CPA, and am not able to reach anyone by phone and being told by recorded message that you have to submit any questions or proof in writting...Is this a real company?

I paid my debt to the Credit Protection Association on 2/2/10 and they debted my checking account the same day. I checked my credit report today and they never cleared they payment!!! UGH i called them and i had to fax in my credit report showing i still owe this amount and the lady said it will take 6 to 8 weeks to be removed.

rebecca zaldivar comcast executive cust relations 925-424-0219 fax 925-424-0412

acct was to be removed from experian date 1-4-10 and i was told it would tk 90 days. as of 5-20-10 not removed. i was told it is experians fault. i sent experian the deletion letter and yet they said acct is valid.

I disconnected my cable with time warner cable who i had service with for 15 years because i moved out of the area. i owed them approx $130.00. I get a bill from these people for over $500.00. Yes I did return my boxes. They tell me that I had a contract with them and that I disconnected before my contract was up!!! I am disputing this and was making good faith payments to this collection agency. Theyy promised to keep it off my credit report until it was resolved. Today I checked my credit report and it is on there and not reflecting any payments I made and they even put seriously past due! my credit score dropped over 120 points from them. I am buying my house right now and they do this. I AM CALLING THE FTC FIRST THING IN THE MORNING!!! I have disputed it with experian already, i have written my dispute letter to them and am sending it over now! This company makes promises that they do not keep!!!

UPDATE: I REPORTED THEM TO THE FTC THE BBB THE ATTORNEY GENERAL AND THEIR LOCAL CONGRESSMAN ON 12/2/2009
12/3/2009 I RECEIVED THIS VIA MY BBB REPORT
RECEIVE BUSINESS RESPONSE
IN RESPONSE TO YOUR PRIOR CORRESPONDENCE, PLEASE BE ADVISED THAT CPA HAS CLOSED IT'S COLLECTION FILE AND CEASED COLLECTION EFFORTS WITH RESPECT TO THE FOREGOING ACCOUNT. PLEASE BE ASSURED THAT THIS MATTER HAS BEEN UPDATED AT THE CREDIT BUREAUS AS ACCOUNT REPORTED IN ERROR.

Now this is all you have to do people. when you have a report that is in dispute and you feel you are being taken advantage of. The debt is more than you think it should have been. I did pay off the original balance of $130.00 to Time Warner which I owed. The rest of it was hog wash unfair charges. If you feel that the debt is not yours do the same. If you feel they are charging you for early disconnection fees do the same. However if it is your debt sorry you will have to pay. I hope this helps everyone! Have a good day! if you have any question pertaining to this post please feel free to contact me @ [email protected] Have a sunny day!
PLEASE SEE LINKS BELOW FOR YOUR HELP:

Federal Trade Commision www.ftc.gov (To file a complaint)
Better Business Bureau www.bbb.org (To file a complaint)
Credit Protectin Association 972-233-9614 or www.paycpa.com (this is only to check you acct or pay your bill)
Dallas Attorney General http://www.oag.state.tx.us/ (click on the consumer protection tab then the file a complaint tab)

IF YOU LEGALLY OWE THE DEBT THEN DO NOT FOLLOW THESE STEPS PAY THE BILL. If you think that you are being charged for something you do not agree to or the collection agency is practicing unfair practices then follow the steps.

They keep insisting that I owe Charter Communications for unreturned equipment. I returned the equipment last March. They say now that I owe more than $200 for something I don't have! If I still had it when I needed them to hook my cable back up, they wouldn't have done it. I took the equipment to their Belleville IL office. They gave me a reciept for it. Charter needs to check their books. I'm really tired of this collection agency contacting me through the mail & not sending me to a live person when I call them. They say I have to send proof through snail-mail. This is bull-shit!