12/18/08 I called Credit Protection Assoc today to request a letter stating I paid in full a bill with Time Warner that I let go into collections with them. The person I spoke to and Alicia stated that if I wanted a letter from the company stating that my account is paid in full I would have to send them $7.50 to receive such! This is outlandish and rediculous! I told her that I felt this was illegal and she said that it was not.

If credit collection agencies do not report payments to the credit bureau's and they do not send the payee a letter (FREE OF CHARGE) stating the account is paid in full how does a consumer prove the account is paid in full?