CreateSpace

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Norway

CreateSpace Reviews

Thomas Hawk Hellstrom February 8, 2011
Shipping Fraud
November 2010, I chose CreateSpace as a way to get my book on Amazon.com market and after getting the book through the processes of approval I ordered a rough copy of my book for review and discovered with shock that CreateSpace shipping prices were four times more expensive than any other shipping price. I had previously ordered my books from other self publishing (SP) companies so that is how I could compare prices.
CreateSpace regular ground shipping was over two times the price compared to the other SP co. express shipping. FedEx, UPS, DHL and other mail shipping services have standard prices for shipping. It is profoundly clear that CreateSpace has added their own extra charges for their extra profit. This easily contitutes fraud. It is outrageous!
I have notified CreateSpace of this and told them that any business with them will be put on hold or resigned until they change their shipping and any other possible fraudulent policies they may have.
Below are two self explanatory pictures comparing the prices. Judge for yourself!
Andresen July 21, 2009
Scammers
In August I entered into business with CreateSpace for the purpose of printing and selling books I wrote exclusively to the Amazon marketplace. I ordered 15 proofs in order to make sure that the quality and availability of the books were up to par with the market standards before posting them on the Amazon list. To date, I have only sold 3 books through them, and I have not been paid timely. Their site help page for payments had said "we pay you within 30 days after the end of the month in which the book has been sold, net of any adjustments or returns." I sold the books in August and September, and when I contacted them in November when I found that the money had not been deposited in my bank account, they suddenly turned around and said that I had to have an accumulation of $20 before I would be paid anything at all. When I went onto their community forums to investigate, I found out that they had changed the accumulation twice since I signed on, without any notice to anyone. Certainly not to me. CreateSpace is a subsidiary company of Amazon, which has grown so complex in its accounting practices that it stands to reason that many people will not get paid, ever. Some authors have complained that they never sold a single copy of a book through CreateSpace for over a year. After having already been scammed by LULU, another self-publishing company offering the same services, you can imagine my extreme anger at this betrayal of my trust. I am not the kind of person who goes into a venture blindfolded. But if I have micromanage every single thing that goes on at a company which is suppposed to know what it is doing, then I am better off not using them in the future. And neither should anyone else.

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