So my brother was offered a reimbursement for a skateboard he bought at this store, for which he needs a receipt. At time of purchase, a receipt was not given because the receipt machine was broken. Now, the owner does not want to give a receipt because he wants to receive the reimbursement himself, then give my brother a gift card to the store, therefore ensuring himself a double profit.

He absolutely refuses to give us a receipt.

On another occasion my brother bought a skateboard there that broke within two weeks and delayed replacing the skateboard for months.