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Category: Automotive

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United States Reviews

Jian Morgan October 14, 2021
Happy Customer
First off, I didn't buy my Continental ExtremeContact tires from this shop, I bought them from 4WheelOnline. I am pleased with the deal and the quality of the tires I received. The DWS 06 will always be my favorite all-season tires. This website is helpful when it comes to the information that was not available in some online stores.
NasH78 September 14, 2009
Poor quality
I puchased these tires and after less than 8000 miles the rear tires developed blisters on the sidewall which were determined to be a result of defects in the tire. The front tires developed indents which the manufacturer

says are cosmetic.

Here is the last correspondence I had with a customer service rep.

"Per the General Tire warranty, if an eligible General Tire brand passenger or light truck tire becomes unserviceable form(sic)a warrantable condition after the free replacement period, it will be replaced charging the owner a prorated amount. The replacement tire price will be determined by multiplying the percentage of the useable tread worn by the Dealer's price at the time of adjustment. Note that the free replacement period is during the first 12 months/ first 2/32'' of tread wear. All adjustment are for more(?) General or Continental brand tires only."

"Again, an undulation is not a warrantable condition as it is not a flaw or defect in the tire. Tires will not be adjusted due to visible undulations. This is considered a normal condition which does not affect safety or performance of the tires."

So in other words I will have to pay $140 to replace the faulty tires and I am stuck with the tires that have indents. I have already paid $700 for the tires.

I just want to warn anyone out there not to purchase these tires or any other product from General or Conti. The warranty is is useless. That 2/32 (1/16) goes by quickly under normal use.

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