Continental Van Lines Inc

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Category: Services

Contact Information
Coral springs, Georgia, United States

Continental Van Lines Inc Reviews

Fiona Davenport April 18, 2011
moving
I am writing you because all too often I write to complain and not to applaud a company’s services. It is my pleasure to write you regarding my moving coordinator Jackie Montgomery. I had the pleasure of dealing with Jackie throughout my whole move and she was so patient and thoughtful. She is very perceptive to stressful situations, and tried to understand what we were going through. We had quite an ordeal a week ago, when our closing date on our new home was delayed. I had scheduled your movers to come, and had to cancel last minute. A few weeks have gone by now and we have scheduled your movers to come (now that we have our new home's keys in hand!) and I know everything will go smoothly. You are lucky to have Jackie. All customers should be handled the way she does - with patience and understanding.
Fiona Davenport
Brad S March 15, 2011
Liars from the outset
I received a call from a woman working at CVL because I needed to move from PA to VA. We discussed what I needed and the time in which I needed it to be done. She gave me a price and said it would not be a problem and she gave me her cell number in case I needed to contact her. My goods were supposed to be picked up on Monday morning and delivered by Friday a the latest.

Monday morning 1 hour past pickup time I called the woman at CVL and it went to voicemail. The name she gave me was not even her real name! She gave me her supervisor's name when I finally got a hold of her and it was not his real name either (his voicemail said a different name)! Bottom line, after I got the run around I called the driver and he said he was 1 hour away because he was just weighing the truck. 2 hours passed and I called again, this time to find he was still in a different state and he couldn't make it until the next day!!

Ridiculous! From the very beginning to the very end, I was told one thing, even verbally guaranteed, and it did not happen. They even screened my calls to the point where I couldn't even find out what my weight or my fee was going to be. I didn't find out what I owed until the drivers delivered my goods! I was furious. After having been in the military for many years and having moved many time, this is by far the worst moving company I have ever worked with.
Cowboysgirl10 February 11, 2011
The worst moving experience
I moved from Pompano Beach, Florida to Dallas with this company, they charged me for packing $450 without informing first. The guy who took the order was arrogant and hang up on me several times. They lost 4 boxes which has valuable collectible items, kitchen items... and broken many items.

I am very upset with this company and i lost my valuable things.

Bad service and VERY BAD people working in this moving company.

Do not use this company, they are liars and they will cheat you. They do not have their own trucks, and they do not even have a real office. This company is a fraud.
Djdj73 February 11, 2011
Scam
I had a very bad experience when I moved from South Florida to Washington D.C.. Continental Van Lines Inc broke my HD TV and a valuable antique lamp, they also lost two boxes and when I called to file a claim they never return my calls.

I went back to Florida and I decided to go directly to their office in Coral Springs, FL but I discovered there was no office. This company has rented a mailbox from a PakMail store and they just have a box number.

This company is dishonest, please don't be scammed by them.

You can check on Internet the address they show in ther website, is the same one as a Pakmail store, the only difference is a mailbox number.

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