Continental Finance Mastercard
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Category: Business & Finances
Contact Information United States
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Continental Finance Mastercard Reviews
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Bambam
February 17, 2009
Continental Finance Mastercard
Just want everyone to read these complaits before applying or using this bank. DO NOT USE A CONTINENTAL FINANCE MASTERCARD- THEY ARE SCAMMERS. What people are saying about this company is so true. Don't use them.
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Bambam
February 17, 2009
Scam-Continental Fiance Cards
This credit card scam needs to be stopped. Just wanting people to know not to apply for a Continental Finance Card. I pay my bills and have good credit so I am trying to report them to people and bureau's so they can warn people. A company like this plays with their grace periods so they can charge you a late fee, and charge you for paying by phone or online. Just beware of using their creidt cards-cause all it can do is hurt your credit.
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April 14, 2008
2 1/2 months and still won't close paid off account!
I had a $300 Continental Finance Mastercard. We paid off our account and had a credit of $33.03. We immediately called on Feb 8th to close our account, they charge a rediculously high monthly fee of $12 for having the card so we wanted to be rid of it.
We were told the account was closed and that we should expect a check in the mail in 30-60 days. This seemed like a very long time to me, but since it was only $30 we just waited.
March 19th I receive in the mail, not a check as promised, but a statement showing that a $12 account maintenance fee has been charged to my account and I now have a credit of only $21.03. I call again to find out what the problem is. I spoke to a lady named Kaylee who assured me that the maintenance fee had been credited, the account was closed, and I should received a check in the mail for $33.03.
It is now April 14th. Today I received, not a check as promised, but another statement! This statement did not show the credit of $12 that Kaylee was supposed to have done, but another $12 maintenance fee charged to my account! My current credit was only $9.03. So I called once again, spoke to Jonothan who said that the prior people only put a block on the account and did not complete the process of closing it out. He assured me that he had closed the account, he put in a request to have the two maintenance fees credited, and said I should expect a check in another 30-60 days. That means I will receive a check in June for the credit on my account that I closed in February! He could do nothing to speed up the process and simply apologized for the inconvenience.
While I understand that mistakes sometimes happen, this is just stupid! If the first person in February made a mistake why didn't the person in March fix the issue? This seems more like a scam than a series of mistakes to me.
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January 21, 2008
Rude customer service, bogus card
This company is a rip-off and a scam!!! Their cust. service is a joke and a complete waste of time because in their own words-"we dont have a customer service!!!" they harass you and are ignorant. I run a call center and believe me, i will spread the word that this company is a waste. So take this as your notice- cancel my card or i will file charges against you in a court of law in my state!!!!!
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January 13, 2008
Fees charges on account!
I would like to know where Continental Finance Credit Company finds the people that work for them. Ever since Septembe my husband has called to change the payment date on his credit card and every month they say that they have no record that we have even called to have the date changed. Every month, even though the account is current , they have charged a late fee and an over the limited fee on the credit card. I don't understand where they get their information on customer credit cards, DO THEY PULL IT OUT OF THE AIR, DON' T THESE PEOPLE POST NOTES ON CUSTOMER ACCOUNTS WEN THEY TALK TO THE CUSTOMERS.
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January 5, 2008
Fraud and deception
The continental finance credit card was canceled within 1 month after they stated a 30 day pay period would be fine, but they have a 25 day pay period. Calls and all attempts to solve the 1st bill late fees and the another fee because the late fee put me over my limit have been futile. Constant daily calls to my home. e-mails and general harassment from this company is pathetic,even after canceling card late fees are continued to be added to the amount. This is ridiculous. This is a scam . I need help with this from somewhere. KC
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December 16, 2007
Unauthorized charges and phone harassment!
I received the continental finance card and was happy to have been able to receive the card. I made a payment as soon as I could and then found the card was already maxed out. For the next couple months I continued to make payments and found that when I made the minimum payment my account was always over the limit. My husband also got a card and we started getting phone calls every day. My husband took a call from their bill collector and I was busy cooking supper. He told them we did not have the money to make the payment that month. She told him he would be sorry and they made an unauthorized charge to my bank account which bounced the account. My husband had to take money out of his account so mine would not be bounced because our bank would not cover it then they had the gall to call wanting another payment. When my tax money comes back, I will be closing this account and no more payments will be made to this bunch of crooks!
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October 20, 2007
Fraud & deception!
BEWARE OF THIS COMPANY!
Closed account and paid payoff balance a month ago. Still getting bills with balance and late fees. The worst customer service... very rude and unprofessional.
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October 9, 2007
These people don't want to help you
They do want to separate you from your money, however.
I had no problems the first three months, learned the hard way about paying with a check and then started paying with a debit card. Until two months ago, before I even tried to use it, the automated system tells me that the debit card I used prior is not valid. Uh, it worked just fine right before and five minutes after the call. Same thing with my husband's account. That way, you are forced into paying with a check, hence the seven day hold on your funds and bogus fees added.
Another new scam they have going is that when you go online to pay by check, doesn't matter what time it is, it will not allow you to schedule until the next day. In my case, the next day was a Saturday, which is not even a bank business day. They did manage, however, to report to Experian the same day, that my card was overlimit due to their fees they tacked on the same day. I did fax a letter to the Delaware AG, as well as the contact person listed on the BBB site, and I noticed that the fees were reversed and my account closed as I requested.
If you don't have great credit, but not horrible (mid 500s to low 600s), there are much better options out there..Orchard, Merrick, even Tribute Mastercard (who raised me from $300 to $1000 in one year and I have never paid a single overlimit fee/late fee, nor do I get charged for paying online).
Stay as far away from Continental Finance as you can. For the headaches, the $10 a month, and the constant autodialed "reminder" calls, they are not worth it, especially for a card you can't get cash from or use at a gas pump.
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May 9, 2007
Card never received!
I applied for a card almost 3 weeks ago and was approved. I have not yet received my card yet. I have tried unsuccessfully to get a hold of a customer service rep., but the only phone numbers provided are automated numbers. I've gone to every website associated with the credit card, the credit card co, and the bank (First Bank of Delaware) and have gotten no response. I was able to connect with someone twice, but neither of them were able to help me, and instead referred me to yet another 800# that was only computer operated. I am really concerned about this. I don't know where my card is, if it was sent to the wrong address, if it has been stolen, if it was never sent at all. I am aware of all the up front fees they charge, and am also concerned that I am being charged all these fees and will never know about it until I get something from a collection company. This is so frustrating! It should not be so hard to get an answer to a simple question, and receive a product you were promised!
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