Ever since I have had my service with Comcast, three bundle package, I have had nothing but sorry service and their customer service is just horrible. I have had to change out my modem twice in four months and to this day I never know if it's going to be the high speed wireless connection that's down or the TV cable or the Phone. Mostly the phone is out and when the phone is out the high speed is out too.

As soon as I can make arrangements to have their service, or I should say lack of service, replaced, I will never do business with ComCast again.

I have had nothing but trouble since i got service through comcast. On July 6th my service was connected, but they had to have a new cable installed from the pole to my house. I was told on that day that the cable would be buried in 10 business days. It was done on Dec 4. In November i wrote a complaint to the FCC, i was sent a copy of the letter that comcast responded with stating the cable was buried on Nov 13th. I have a copy of the work order stating that it wasn't buried until 12/4/06. On 12/27 ironically I called to transfer my service to a new address since i was moving, 23 days after the cable was just buried. On 12/31/06 at 11:50pm my service went out... Go figure. I called customer service and was put on hold. Once my internet service mysteriously came back on i got online and spoke with a rep named Greg who was nothing but rude to me. He stated that since i had requested a transfer my account had been closed and he could not help me. I asked him just to reset my cable box anything to help. Nothing he outright refused to help. I asked to speak to a manager and he just stated there's not one available at this time. All of this of course while i was still on hold on the phone waiting for a rep to answer. After I thanked him for ruining my new years and making me cry he thanked me for using comcast and told me to have a great day. I'm so serious. I did some research and found comcast's corporate office and phone number along with responding to the complaint with the FCC i plan on raising cane. I also have gone with bell south and direct TV just so i don't have to deal with comcast ever again.