Comcast increased my bill to $180 more a year while advertising $99 a month for the same service. I asked that they charge me the same price they are currently advertising. Their response was "Our promotional pricing is in place to attract new and upgrading customers to our products and services with the hopes of retaining them as valued customers such as yourself. We do offer our existing customers promotional rates on upgrades with qualifying products and bundles. These promotional rates are available for specific terms again with the purpose of retaining loyal customers"

So Comcast says I have to buy more services and upgrade and pay more to save money? Doesn't really make sense to me, especially in the is economy when every dollar counts. So as a loyal customer who has paid every bill on time and in full, I am being "rewarded" by having my bill increased by 15%.