While your staff were enjoying their payday weekend I was left without a car, nobody was decent enough to let me know that I was not going to get my car back on a Friday that was promised to me by the technician ( I assume is Ahmed), Gareth Franken (After Sales Manager), Clinton (dealer Principal) and Charles Webber (The big boss, not sure if he is the CEO or something). After talking to Mr Webber, I was a bit relieved because he sounded convincing that he was actually differnt from the rest but I guess everybody behaves the same way in this company, it's a damn shame. No words of complaints actually shake people to do their work in this company. In order for me to get help or speak to somebody, I need to make a call first and wait at least an hour and call again before somebody comes to the phone. It's been 18 days (11 working days, my car is still not back yet, you can not possible tell me that this is how you work. If you were taking longer than 11 days to repair a all vehicles, then your dealership would have closed down by now. So it's either you have incompetent people working for your or you actually don't serve people the same way.

I have suffered so many things since I started dealing with you: Inconvenience, my health, my time and also financially, I have taken a week of extended leave, I'm not on second one and when I'm being asked when I will come back I sound so stupid when I say I don't know but I will not let it go on anymore. If I don't get my car back by the end of today, you will hear from my lawyers then.