My husband and I have bought our first home in June 2010. The salesperson that we had helped us tremendously than when they delivered our home is when the problems started!! The people who set up our home put down sand instead of limerock or gravel and now the whole back of our house is washing downhill. The smoke detectors are falling off the ceilings. The front door is not hung right and sometimes when it storms our door blows open. When the people were putting the trim and the inside of the house together they tracked mud on the carpet and I have scrubbing the carpets since we moved in to get all the stains that were on it when we moved in off. The windows in the front of the house leak where the siding was not put on there right and the water goes down between the siding and the boards are starting to rot. The back door there is rubber around it and when they were coming in and out to set up our double-wide someone sliced the rubber and just left it hanging. We have had leaky faucets and drains since day one and they came out once and put some kind of putty around the kitchen drains that every time I wash dishes it gets on the bottom of my dishes and you can not get it off. The master bathroom floor linoleum you can see three inch slices where someone cut the wrong spot and instead of fixing it they just left it. Our inside doors do not shut unless you pick them up by the handle a little and push them shut. Our siding on the outside is not on right and does not match some is tan and some is brown it is like they did not care to even match the right color of the house when they put it together. We make two payments every month so why is it that they cannot come out to correct their mistakes. We take in a list of problems and they tell us they are going to take care of it but it has been 11 months and nothing has been fixed yet!!! My husband called them and they told him that we have never turned in a paper which is a lie because we always keep a copy for our records.. Someone needs to do something about Clayton mobile homes before they rip off any more people!!!

My husband and I purchased a 2011 Clayton Home. The house was constructed in TN. Our home was built by workers that apparently have NO pride in their workmanship. I really don't know where to start. First of all they built the house in a week. That should have been a big red flag. None of the doors or windows in the house are square. The floors and the ceilings have ridges in them. The cupboards are not square so the drawers will not fit right. The counter top in the kitchen has chips and cracked edges. All the knobs on the drawers are crooked. There are several wallboards that are cracked. All the ceramic sinks and toilets are crooked. The picture window is sitting at a slant and coming loose from the inside on the marble sills.We noticed the hallway wall did not look right and the boards they used throughout the house are warped. The floors squeak. We expected some minor things to be wrong;recaulking, loose battons. But the way it is looking they are going to have to tear my house apart and practically start over. It makes us literally sick to our stomaches to see this happening. The dealer we went through is being cooperative but it does not change the fact our home was built by uncaring employees at the White Plains facility. The repair man from the dealership has already been here twice and is on his way today. The only thing that has been fixed is the crooked sinks and the knobs. There is much more that is wrong with the home. Our advice: Do your research before purchasing a home and do not buy from Clayton Mobile homes.

I was a retailer for Clayton Homes. I have several different manufactures & Clayton promised to offer the world to my buyers. They are Full of $H!T. The homes are junk, I had nothing but complaints from all my Clayton buyers! AND a lawsuit! The 1st Ever in over 10 years in Business. Thanks Clayton!

I had to remove & install entire roofs & siding on homes just set. That's right, brand new home, rip off & replace roofs/siding so I wouldn't have a problem 6 months down the road. The PA plant is as bad as it gets. The worst of the worst. They Lie, Cheat & Steal & leave the builders/retailers to take the heat. Clayton factories use alias names to hide lawsuits. Marlette in PA, JUNK! 1/2 million $ later they put me right out of business. Had to close my doors in July. I blame them all the way & have documentation to prove it. Even their employees post here!

Made a deposit on a 32' X 64' Riverland "floor model" home, spent 3 months looking for a suitable site, negotiated and made an acceptable offer on the land with deposit, was approved for mortgage financing with rates acceptable to me.

This is a 2008 model, fully furnished that we were told they were "looking to move because a newer show model was coming". List was 129, 900. Sale price was 99, 900. The lot is already cleared, has city water and adjacent elec, culvert and driveway already in, needs to have septic (modad) installed and a pad.

All-in all, with the reduction in price of the home and the lot 75% ready, and financing on board, this would have appeared to be a done deal.

Now, Andy and Matt (the finance person and the manager) tell us the total package won't meet appraisal!

HUH? They tried to tell me the square footage vs the number of bedrooms (1920sq ft, 3bdrm, 2bath) was messing up the appraisal. BUL**HIT!

I have considerable time, money, and effort invested in this transaction only to be told at the very end that it wasn't going to meet the appraisal criteria.

They attempted to get me into a plain jane unit that was nothing like the floor model.

This is the epitome of a bad faith deal. They had no intention of selling me the unit I put a deposit on. I'd been to the dealership 4 or 5 times throughout all this searching and financing and it wasn't till I was approved for financing that this "failure to meet appraisal" stuff came up.

Looking for a real estate attorney.

Made a deposit on a 32' X 64' Riverland "floor model" home, spent 3 months looking for a suitable site, negotiated and made an acceptable offer on the land with deposit, was approved for mortgage financing with rates acceptable to me.
This is a 2008 model, fully furnished that we were told they were "looking to move because a newer show model was comming". List was 129, 900. Sale price was 99, 900. The lot is already cleared, has city water and adjacent elec, culvert and driveway already in, needs to have septic (modad) installed and a pad.
All-in all, with the reduction in price of the home and the lot 75% ready, and financing onboard, this would have appeared to be a done deal.
Now, Andy and Matt (the finance person and the mananger) tell us the total package won't meet appraiasal!
HUH? They tried to tell me the square footage vs the number of bedrooms (1920sqft, 3bdr, 2bath) was messing up the appraisial. BULLSHIT!
I have considerable time, money, and effort invested in this transaction only to be told at the very end that it wasn't going to meet the appraisial criteria.
They attempted to get me into a plain jane unit that was nothing like the floor model.
This is the apitomy of a bad faith deal. They had no intention of selling me the unit I put a deposit on. I'd been to the dealership 4 or 5 times throughout all this searching and financing and it wasn't till I was approved for financing that this "failure to meet appraisial" stuff came up.
Looking for a real estate attorney.