Classmates.com automatically renewed my Gold Membership and charged my Visa $39 without authorization. According to a customer service representative, they set account preferences to auto renew and expect the client to remember to change this option to manual. There is no printed record of this agreement, and never any kind of courtesy reminder of the account renewal date. Classmates.com has already faced multimillion dollar class action suits, so this unethical business practice is not entirely surprising. Avoid this site at all costs!