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Graabu
June 2, 2011
Billing fraud
Want results. Call the CEO direct, really *** him off but I got my money back and gave him a piece of my mind, you can too. His name is Mark Goldston. Classmates parent company is called American Online.
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Glenn Gillihan
February 27, 2011
Cancel Membership
I am so tired of classmates.com continually charging my account when I only signup for a 7 day membership.
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Barb Vorenkamp
February 16, 2011
Took money from my checking account with no prior notice
Classmates.com took $39.00 from my checking account so I called the bank I do business with and they told me I would have to get in touch with Classmates to discuss a refund. When I called the number, I got a voice mail directing me to their web site. The choices on their web site do not give a space to withdraw membership. They offered a price of $9.95 last year when I signed up and now their price has gone up and according to the bank, because it is a subscription, I have to contact them. They are a rip-off.
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Ken Rehling
February 15, 2011
Took $39 out of my account without authorization
Do not subscribe to Classmates.com. As you can see from the comments that this company takes money out of your account or makes charges that they are authorized to. I hope someone has a law suit going that will stop this. Beware of Classmates.com and the phone number is 206-301-5900 for them. I have never used this service so I am paying $39.00 for a service that I have not and will use. I have notified my bank to stop payment on this unauthorized charge and I am hoping they can do that. Final notice beware of Classmates.com.
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mzlilly
February 7, 2011
OVER PAYMENT
I recieved my billing statement today and noticed Classmates billed me twice.Once on 1-16 and then on 1-24 please remove the 1-24th payment of $39.00. Thank you
Verna Humburg Hampton, Iowa 50441
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Wwoodall
January 12, 2011
Unauthorized debit
We started seeing charges on our bank account atarting in January of last year. They have now ammassed charges of $415.08. Have contacted them on their website customer contact and they will not respond.
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maylane
January 7, 2011
no way to cancel
The telephone number you have to call is not an 800 number, so I have been calling and the wait time is forever, no way to get through to them.
I tried on-line and STILL no way to cancel.
They charged my credit card, which is how I knew THEY were signing me up for another year.
I tried to file a complaint with the credit card company, because the credit card they had, had been cancelled, but I guess
the credit card company automatically transfers to the new credit card. But they filed my complaint to CLASSMATES, and guess what Classmares said I did not contact them...HOW IS THAT POSSIBLE?????
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CLASSMATESSUCK
December 6, 2010
BILLING
I SIGNED UP WITH CLASSMATES A FEW YEARS AGO. IF YOU DON'T WANT THEM TO CHARGE YOUR CREDIT CARD, THEN CANCEL YOUR MEMBERSHIP VIA PHONE (206-301-5900) AND GET A CANCELLATION NUMBER TO GIVE TO THE CREDIT CARD COMPANY IF THEY CHARGE YOU THE FOLLOWING YEAR. YOU CAN NOT GET A REFUND UNTIL YOU CANCEL THEM PRIOR TO YOUR RENEWAL. YOU AND I WILL HAVE TO EAT THE CHARGE UNTIL YOU DO THE CANCELLATION. I INCLUDED THEIR PHONE NUMBER AND ALSO GO TO YOUR PERSONAL/ACCOUNT PAGE AND DELETE ANY CREDIT CARD INFO YOU HAVE ON THEIR. MAKE SURE TO KEEP THE CANCELLATION NUMBER SOMEPLACE TO GIVE TO THE CREDIT CARED COMPANY INCASE THEY CHARGE YOU THE FOLLOWING YEAR.
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Charles Lee2
November 5, 2010
charged bank acct
Checking my bank acct saw that classmates had run 39.95 charge when I called was told no refund and my gold membership would expire on 4 Nov 2011 I will not use this again and consider this lesson learned
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Chambers
November 5, 2010
Illegal billing
On my latest credit card statement there was a transaction for $41.25 US dollars for a withdrawall on the Sept. 25 to 29th. This was not done with my approval.
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