HAD TO GO CLEAR A BILL UP WITH CITY HALL TODAY. FIRST IT WAS PACKED IN THE BUILD WHEN I WALKED IN, NO ONE MADE ANY EYE CONTACT WITH ME, NO HELLOS, IN FACT NO STAFF AT ALL AT ANY DESK. I LOOKED OVER AND SEE 3 WOMEN "CHATTING". GLAD TO SEE MY TAX DOLLARS AT WORK. WHEN I FINALLY DID GET SOME HELP, THE WOMAN SEEMED UN-HAPPY, AND ALL AROUND DIS-PLEASED WITH HER JOB. I CAN'T WAIT TILL I MOVE OUT OF PENTICTON BC JUST FOR THE FACT OF THE SHITTY SERVICE YOU GET FROM THE CITY. THEY SHOULD REALLY THINK ABOUT TALKING TO YOUR EMPLOYEES ABOUT SMILING ONCE IN WHILE, IT GOES A LONG WAY.