I have had a credit card for 13 years with citicards & today got a letter saying that they were not going to have us as clients, due to something on our credit that has nothing to do with this account. So it does not matter how my relationship with the company has been they now can assume that do to a medical bill I am not going to take care of other business, this is not proper business & I know this because of owning 2 of them, it makes me look bad when I've done nothing wrong!!!

In November I earned $30 in reward points using my Citi Card and noticed on my monthly statement that this money was not added to my "Rewards Available". I spoke to three different people at Citi about this and they explained that I had already withdrawn the annual $300 limit of cash and told me that the $30 would be added back in on my January statement. That part was a lie. My January statement arrived and the $30 was not credited to the Rewards Available and a subsequent phone call revealed that I have just "lost" that money but to take solace in the fact that the clock is reset in 2011 and I can start all over at zero.

I had a bait and switch situation this week! I applied for a 0% 18 mo BT rate, followed by their 9.9% rate. Even though I have excellent credit, a good debt to balance ratio, good debt to income ratio, etc, I was STILL only offered 12mos 0%, and then followed by a 15.99% rate!!! Yes, 16% for someone with no credit or debt issues.

Perhaps you need to make six figures and never use your credit cards to get that 9.9% rate. Or maybe, you aren't allowed to be disabled. I spoke to their "assistant to the president", who came back with a response stating the approval is "systematic". He also stated that it's based on available debt vs used debt (debt to balance ratio), and debt to income ratio. Since I had already pre emptively addressed that with him the day before, I basically ended up with no additional answers.

Talk about bait and switch! Don't expect to get their promo offers, I doubt they exist. And if anyone is getting the offer as promoted on their website, it's probably a millionaire who doesn't ever need to use their card.

citi raised my apr 29.99% refuse to lower it. they just dont understand after calling speaking to diffrent supervisor . brian sr. supervisor was able to lower it to 9.99% . thanks brian where ever you are. dont give up out there.

I paid off my balance and closed the account on July 1, 2009.

For the past 2 weeks I am getting calls that my payment is past due, so I called them and they told me it was residual finance charges, the agent I talked to said she would put through a credit for this outstanding amount. IT WAS DENIED!!! They never communicated that to me, and the phone calls started again this time the agent I spoke with told me I owed the interest on the statement that I PAID OFF! They said is was normal credit card practices to charge the final interest after the balance is paid off because they do not know how much to charge with the statement is generated! Yeah, OK.

They never sent me a final statement, it wasn't until these calls started that I discovered the card was not closed and they were looking for more money!!! I paid my balance off on July 1, 2009 they charged me 85.99 in interest on July 15, 2009. Because of their new going green I was paperless, they gave me some BS reason about my email bouncing so I did not get my statement, what a pack of lying dirtbags!!!

They got bailout money?? FOR WHAT!!! I will never do business with Citigroup ever again!