I have tried for a couple of months to set up an online payment account as I have with all of my other Chase accounts, but I get an error message each time and when I call circuit city I can never get a human being to talk to. The Chase person said I needed to talk with Circuit City even though the acount is through the Chase bank where I already have several credit accounts online for paying my bills each month. Please email me and let me know what I can do to get this account online with the other Chase accounts. Thank you.