My family has turned off all Cingular Wireless service for my deceased spouse since her death. Still, Cingular, has CONTINUED TO BILL AND TURNED THE IMPROPER BILLILNG over to Southwest Credit Corportation and they indicated that they will continue harassing telephone calls and other attempts at intimidation in order to attempt to receive payment for services which my deceased spouse did not and canmot use. They have indicated that, since they have not received payment as of today, they plan to publish an adverse, damaging credit report. When I asked Southwest Credit for their E-Mail address, explaining that I am a court-certified "American with Disabilities," they responded that "company policy restricted them from giving out their E-mail address". This does not seem to be credible behavior on the part of these employees of Southwest Credit with "Agency" to CINGULAR WIRELESS.

I must take actions, both to protect myself and the estate of my deceased spouse, and to change agressive, non-responsive, terrorizing actions by Southwest Credit on behalf of the principal company (Cingular Wireless). What, effective actions can I take to change the behavior of Southwest Credit / Cingular? I will contact the Attorney General for the state in which I live (Maryland) and, formally complain to his office (Consumer Affairs). I have complained by E-Mail to the President and C.E.O. of Cingular Wireless: Mr. Stanley T Sikman. I will ask for assistance from Members of our Maryland State Legislature (House of Delegates Delegate Gene Counihan, Chariman, Ways and Means Committee and others).

How can you help other Maryland residents and myself so that we can expect and demand responsive, effective change of behavior on the part of companies like Cingular Wireless and Collection agencies with which they contract in the state of Maryland?