i have never had a cingular phone and i would like this request to pay balance remove.i would like to know what state and city service being used, and if customer can provide a copy of the signature on the contract so PLEASE CONTACT ME AT NUMBER ABOVE!

After signing up with Cingular over a year ago I noticed some additional monthly charges on my bill. I called billing and they said these were from the previous owner of my number. It took about 30 minutes, but I got some of my money back and let it go. Well, just recently, I was billed for 3,400 minutes! It was as if I had the phone glued to my ear for a month! I called and was told that I was not billed for calls unless they connected. I printed my 10 page bill to examine the numbers called; I noticed several calls I did not make. I disputed the numbers online and received an email that said I should call all the numbers on the list to see who they were! I called customer service again to complain. I then compared my call timer to my bill, which they said was not intended for billing purposes, that it was just there to help me keep track of my minutes. I told them there were calls on my bill I did not make, including one 3 minute call to Virginia (I don't know anyone in that state), but they said it must have been a miss-dial. A 3 minute miss-dial? They asked me if I called Nebraska, I told them no; she found more than 15 minutes worth of mistakes, while still maintaining that GSM technology is flawless. She also told me that when I dial, even without connecting, I will be charged for finding a radio wave signal. She told me that the person who told me otherwise was mistaken. I spoke to them for an hour and resolved nothing. They did not even credit me for mistakes on my bill that they themselves had found. They cut off my service and are still billing me monthly.

I signed up with Bell South Mobility (which later changed their name to Cingular) and had no problem for ten years.

That is until my 19 year old son met one of their female "sales reps" twice his age, who needed to meet heer quota, and promised him a "low" introductory rate if he would sign up with Cingular as a member of my "family plan". She told him that he didn't even need my permission, all she needed was for him to give her my social security number, which he obtained from my driver's license while I slept.

She then signed "him" up with his own number and did not put him on my account. I knew NOTHING AT ALL ABOUT how he got his own phone with no credit and no money, until I got a $1000 bill from Cingular a few months later, mostly for 50 cents a minute phone calls made "over" his limit for the month.

When I tried to complain to a manager, none was ever available, and I got no callback. When I asked to speak with the sales rep who had signed him up, she was no longer with the company.

Pretty soon I received a letter from Cingular's attorney threatening me with a lawsuit for refusing to pay money I "legitimately" owed them. His staff refused to let me speak to him, and he never answered any of my emails or certified letters. He is not even a member of the local bar association, so they will not investigate him.

Now they call themselves ATT, but they are the same bunch of con artists and fraudsters preying on the young and ignorant by structuring their sales incentives such that their employees get rewarded for their fraud until they get caught and fired, but the company still prospers from the fraud, and the local police and district attorney will not do anything because they are the largest cellphone company (and taxpayer) in town.

My name is Amanda. My mother had received a promotional offer in the mail regarding a free cellular phone that would be shipped to her at no cost, if she established an account with them. She did establish that basic account and had signed up with a contract which included 1000 everyday minutes and unlimited nights and weekend minutes to start at 6:00pm on a monthly basis. My mother gave me the phone and the financial responsibility. I maintained the account as it was approx. the same fee every month of $75.00. We continued our service for several months, until it was suddenly disconnected. I called to review the account with a representative from Cingular. The rep. stated that I had a balance currently of over $1500.00. for one months service. I couldn't believe what I was hearing. I immediately asked to see the bill. Once I received the bill via USPS, I contacted Cingular regarding an error that was printed on page 18 of 40 pages. On page 18 the bill showed that a new month had started. So not only was I being billed for one month, but on page 18 the next month had started accumulating on the current bill. So essentially I was being double billed. I contacted Cingular who recognized this error, however after numerous attempts to try and resolve this issue by calling in, going in to a Cingular store, speaking with floor managers, I am forced to pay for a mistake that Cingular committed. And I don't feel like my mothers credit, and my financial status should be impacted by such an error. I, for the record, even went into the Cingular store located in Hillsboro Oregon, and made a good faith payment of $170.00 while my bill was to be purged and examined by a rep. from Cingular. However, while they were in the process of doing that, they did not reinstate my service, nor did they follow up to reconsider these outrageous charges. Indeed I never went over my minutes, nor did I do anything wrong. But what can I do? I certainly don't want to take Cingular to court, although I know I would win.

I would love some feedback!

Truly,
Amanda

I had a Blackberry from Cingular for over 2 years, my wife had been with Cingular for close to 5 years. After we got married, we decided to get on a family share plan in order to reduce expenses. Neither of us were in a contract with Cingular at the time so there were no cancellation fees to pay. We both cancelled our respective service with Cingular (and went to Verizon Wireless). Within three weeks, the next interaction either of us had with Cingular was a bill that also stated our respective accounts were being forwarded to a collection agency. This is completely ridiculous. We had been faithful customers for a combined 7 years and the way that we're thanked for our service is with a notice that our outstanding balance is being forwarded to collections. I would advise that no one sign up for Cingular since if you ever decide to leave, your credit will be tarnished.

I have since received another bill (after paying the first) that seems to include a bunch of charges I've never had to pay in the past. Again, DON'T SIGN UP FOR CINGULAR WIRELESS, THEY TREAT YOU HORRIBLY AND TRY TO RUIN YOUR CREDIT IF YOU EVER DECIDE TO LEAVE!!