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Trambass
June 29, 2010
Reception around the country pretty poor, most lost connections of any provider
Reception around the country pretty poor, most lost connections of any provider. I hope that their merge with AT&T helps them improve. I had Verizon for years and was very happy with CDMA coverage.
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Tito
December 9, 2009
Avoid them
I bought a Blackjack smart phone. I went back a week later to try to buy some headphones. Their were four guys working and no one besides me in the store (Cypress Creek rd in Ft Lauderdale. One guy was new and the other three made him help me. He had no clue how to find what I needed. He tried and he was nice. The other three saw we were getting nowhere but sat in the corner bitching about getting a shity bonus and joking about us getting nowhere. I just walked out swearing I would never deal with them again. It is a nice phone though.
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Gabev
November 30, 2009
Frustrating experience
I don't recommend this company at all as its customer service is so bad you feel like you've stepped into Robot Land with everyone telling you exactly what the last person said without anyone listening to what you are saying to them.
I was so mislead when I ordered my wireless internet service that my first bill was $640.40!!! And they had the nerve to only want to refund $250.00. This went on for a whole month until I got someone with a heart finally and only got her attention I feel because I was in tears and told her that I felt raped by her company...Honestly never had a worse cusomer experience in my entire 52 years on the planet.
Stay away from this multi million dollar monster with no heart!
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pep up
February 12, 2009
harrassment
this company harrassess people. they call and when the answering machine answers they hang up and they do it repeatedly. I am a student online i do not mwant harrassments and phones ringing all the time.
i am working on my masters degree at phoenix the underdog of the superbowl. would please tell this no. to quit harrassing people i am tired of it!!! i cannot concetrate with iqnorant little employees sitting around with nothing to do but harrass people that have no money!!! it won't wont do any good
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November 6, 2008
Early termination fee
Before cancelling Cingular/AT&T service, we called them to check if there will be any early termination fee. The agent said no. Only prorated monthly bill.
So we cancel and then get hit by a $200 fee. After hours of calling, the conclusion was that I should have recorded the conversation. So like the companies record calls, the consumer is expected to record calls as well.
Funny thing is, every time I say this now, agents on the call hang up.
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November 4, 2008
about bill
Dear sir,
sub: payment collection -1867.00$ -cingular tehone number 718-316-1884
hi, I had a cell hone service through from september 2003 to october 2004.I had moved to Newyork to Milwaukee in October 2005 and had paid all the hone usage charges before I moved to Milwaukee.
Now to my surprise, I was checking my credit report and saw that I Owesd the AFNI Inc, $1867.00 which is not correct.Since I donot owe any money due to Cingular Please take action to remove this from my account.
I am a poor man and an priest working in the temple. I use my phone when it is my emergency and so that I can correct in my credit with the Agencies.
thank you,
Your sincerely,
ganapthy krishnan.
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September 20, 2008
i dont want ringtones
i don't want ring tones on my phone and i want my money back
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April 22, 2008
Afni Collections
Yesterday 4/21/08, I received a Collection Notice from Afni Collections stated that I owe CINGULAR account; in the amount of $385.11 and a collection fee of $57.76 . This is very odd also because I have never had or step inside of a CINGULAR store in my entire life. Try to call that phone number a few times to dispute this but was on hold for 45 minute + with no one answering it.
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April 22, 2008
BILL OWED
Yesterday 4/21/08, I received a collection notice from Afni stating I owe on an CINGULAR account; in the amount of $385.11 and a collection fee of $57.76 that comes to a total of $442.87. This is very odd to me because I never had an account or step inside of a CINGULAR store in my entire life.
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April 21, 2008
collection bill
I just received a collection notice regarding an account with Cingular. The last time I subscribed withCingular was 9 yrs ago, and have never paid late or left a remaining balance. The telephone number on the letter are different from the AFNI website. I called 4 times and on the last one, I let the phone on for 20 min and no one comes on. I then call the number on the website and it hangs me up saying to call back later due to the high call volume. Something is definitely suspicious and I can't log in to their website without putting a social security number, which I'm not going to supply. I need to submit a complaint on this as well.
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