In March, I purchased a digital camera from this website and have never received it despite numerous emails to them. As they did not have Paypal or credit card facilities, I had to send the payment via Western Union in advance. Their policy terms and conditions state that global delivery is 95% guaranteed with delivery 6-9 days from receipt of payment. In the event of non receipt of goods, they have a refund/resend policy after 25 days. Their website looks genuine and even has a copy of their company's Certificate of Incorporation registered in Hong Kong. When they received payment, a Chris Chu send me an email confirming the my order was being processed with an order number. Despite numerous emails both to him and addressed to their CEO (
[email protected]), he only sent 2 emails back saying he would look into it. I requested details of courier used and a tracking number but never got a reply. I requested a resend of the camera, as I assumed it had been lost in transit, but never got a reply. They have a fax number (86 591 87515684) but no phone number and I have been unable to get one. Don't deal with this company as their customer service is non existant.