The last year I struggled with pay cuts etc. I was lucky enough to transfer with my job and received my salary back. During the transition, Chase Custom FInance hassled me, called me 7 days a week and my car payment had not even got to be 30 days late. I am trying to get on my feet again and things are looking great. I spoke to CHase today and the collector told me they are allowed to be rude because they are no in Customer Service and they are there to be objective and that I had been 30 days late 17 times. trust me, if this were the case thesxe ass holes would have repoed it. She also told me that I pay 20% interest because I am high risk and that my loan has not helped me. I told her she should be ashamed of herself and that it is ok for the Taxpayers to bail out the banks but when we all need help it is a different story. I ask anyone who has dealings with chase to contact their local attorney general, the banking commission and lodge a complaint for the harrasment. CHASE IS HORRIBLE AND THEY GET AWAY WITH HARRASING CALLS TO THEIR CUSTOMER'S WORK ETC. ANY COLLECTION TACTIC THEY USE THAT IS ILLEGAL, THEY NEVER HAVE A RECORD.