I have a small credit with Chase Bank, and every time I get charged with fees, because I pay them ahead. I called them on it and they took off the fees.
This happened twice - since they merged or de-merged with GEMoney. This is not my problem and dont need to hear it.

Now I havent received a statement for June and I paid them, and charged me again not 39.00 but 29.00. I always pay them the first of the month, but didnt get a statement this time again. I did sent a payment of 50 due on 7/12/08 again ahead of time, with those 29.00 charges from past month which we discussed was paid by phone.
I didnt call them to take it off because something needs to be done about it.

I am disheartened by all this - unfortunately we need banks but if you dont watch it carefully they scam you. Had this with the BofA, but they rectified everything and I did get a check back from them - but again it is still a mistake bythe clerk at the window.
I learned how to really check everything with banking as its not as it used to be.
Please, hire some people who do it right and dont charge customers extra when they make the mistakes.
Sincerely,
Inez Jonathans
[email protected]