chase credit care
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Category: Business & Finances
Contact Information West Virginia, United States
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chase credit care Reviews
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Barbara Booth
July 18, 2009
cheating me on "so called" late fee
Two of my Chase credit card accounts claimed that I was one day late & charged me $16. I mailed my bill in over a week before the due date. Obviously, they waited to process my account until after the due date so that they could charge me a late fee. The unconcerned customer service representative told me that I would be charged every month with a late fee on top of a late fee if they wanted to, even if I closed my account, which I did, of course. I have not bought anything, just not paid the late fee on time they claim. This must be illegal.
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peggy
May 28, 2009
apr rate increase
they raise interest rate again and the superviors at chase did not have a good reason for doing this other than to say "select" account holders had the increase, we'll I reminded her that obama is going to fix the problem and she better think about those "other" banks that are now on wall street asking for help. they better start helping the consumer on the other end of the phone. the people they work for are ripping off the consumer and they too will take our money and run and the people working for chase will be looking for a new job. i hope chase goes belly up and all those people have to struggle and beg
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