Chase Auto Finance / JP Morgan

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Category: Automotive

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United States

Chase Auto Finance / JP Morgan Reviews

October 14, 2007
Poor service!
I have been making monthly payments for a year on an auto loan through Chase Auto Finance. This past month (Sept.), I received a receipt from the company that they received a payment on 9/15 and next payment due is 10/15. For the past 5 days, I have rec'd hoards of harassing phone calls from collections stating that they never received a payment in Sept. and last payment received was in Aug! They are requesting copies of the checks received from banks, copy of the letters, etc. and in the meanwhile calling 7-9 times per day with both an automated recording and live agents from collections, treating me like a criminal!

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