Question: Has anyone ever had this problem?
We had Champion windows installed in our entire home two years ago. The UV blocking makes our house colder in the cold weather. I understand what UV protection is about and yes that it blocks the heat from the sun coming in.
We live in northeastern Ohio and winters are pretty cold here. I feel these windows are better for a climate where it is warm in winter and very hot in summer - ie Nevada, Arizona.
One thing I have learned from this experience and another is IF THE OFFER IS ONLY AVAILABLE IF YOU SIGN IMMEDIATELY...RUN RUN RUN- DO NOT BE PRESSURED INTO A CONTRACT WITH ANY COMPANY.!
This is high pressure sales and it is unethical.

I ordered two windows and one sliding glass door and they were supposed to be here between 8am and 10am they would not show up until after 11am nor did they call. I called them. We have been waiting for siding for 10 wks now and we are having gutters done and soffits so it is not a small job. We call and no one calls back until we have called at least three times and we call the company. You would think in this day and time with money being tight they would jump on this. But I will never refer anyone to them for anything. I am very dissappointed in there work ethics not that they have any.

I had champion install windows in my 50 year old rental unit. They did a great job! The windows have saved my renters at least 50 percent in there gas and electric bills. And there service is top notch! They repair any problems quickly! I have been reading these complaints about sales practices... Doesn't it make sense that after the salesman spends an hour or two teaching you about windows and the differences in products, companies, and warranties...that he has earned the right to ask you for your business? How many other window companies spend more than 30 minutes in your home?How many say more than heres your price! They are the largest home improvement company in the country... do you think they got there by not standing behind there products?

I have read complaints from people that describe problems on there windows and the parts they are describing aren't even on a champion window... how can you trust anything you see on the net... I would leave my decisions to fact... ask the rep from champion to see the last 5 people they installed windows for and call them to see how their experiences were. A lot of misinformation here! Thanks for the great job champion and I will continue to recommend you to all my friends family and coworkers.

I placed an order with Champion Windows and request French grids on the top only as is the case with Craftsmen style homes. I told the salesperson that I wanted them to look like the house across the street and 3 doors down and he said yes. Well, on the contract he put French grids, but didn't put French grids on the top. I didn't think anything of it because you only see them on the top. Well, they installed the windows and I gave them access without being there. I called the salesperson and he would never answer my phone calls. Then the entire order didn't come in. Then they installed them incorrectly (to the credit of the installation manger they did come and correct that). I called the sales Manager, and he totally dismissed me and said he had to check with the salesperson; you know the one that never called me back. Then, instead of calling me back directly he had salesperson call me back, who then lied and said I never asked for the grids on the top. Then, the sales manager called back and said he would have to take the word of the salesperson and not me.
I should have known when the salesperson said I could get an additional discount if I ordered to today. Totally, used car salesmen tactics. On the sales side no one ever once apologized. They said the company president would call me back. Of course, as of today, he hasn't. The windows are good, but don't sign anything with this company unless you go over everything with a fine tooth comb. I would rather have paid more at Lowe's or Home Depot knowing I had someone who would stand by their product and wouldn't use the type of sneaky, deceptive sales practices.

I contracted Champion to replace my rear deck, almost all windows in my home and to build on a two-story sun room. Problems:

1. Sun room- construction was begun in October 2005 and was not completed until February 2006 when it was promised to take only 2-4 weeks.

2. Rear deck- had to be rebuilt 3 times and there are still problems!

3. Windows- windows bind, windows WILL NOT OPEN, sloppy installation.