CenturyLink formerly Embarq

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Services

Contact Information
Kansas, United States

CenturyLink formerly Embarq Reviews

catchick30 January 29, 2011

local/long dist bill

I had embarq when I signed up 3 years ago. I had only local service. I only wanted it for emergency purposes as I have a cell.
We were never ABLE to place long distance call, it would not let us. I have not changed this but now with centurylink I have an outrageous bill for long distant calls to a # that is not 20 miles away (same town as my "local"service provider but they charged long distant prices)! I do not know how they were able to change my plan without my knowledge.
I will be looking into another provider TODAY!

blblair October 9, 2010

Phone charges

I am still being charged for all services while my phone is shut off. They turned off my phone, I can get phone calls, but cannot call out, also no caller ID or voicemail during this time. I have bundled service that includes long distance voicemail, and caller ID. I asked about why they still charge for full service and was told that Iam still accruing these charges. I think this is bogus because they are still charging me for services that I am not getting during this shutoff time.