I was with centennial for 6 days, I was told I had 14 days to cancel. Of the first 10 calls, 8 dropped so I cancelled the contract and went back to t-mobile, my previous provider. I received a bill at the end of a month after cancelling for almost $400 which I disputed with my credit card holder. It is now 7 months later and centennial still is not done screwing with me. I even paid the $95.86 for the 6 days to get them off my back and I still get calls saying that I owe money to them. Their customer service is the worst in any business and some of the representatives even hang up on me when they get frustrated. Don’t be ripped off - don't sign a centennial contract.

On our Feb Centennial bill I noticed my phone charge was higher than normal and with "other" charges so I checked out our Jan bill and the same thing was on it. I then went back to Dec, nothing. I called Centennial and they told me it was a download for ringtones. I need to know when and who authorized it. I just received a text from the company saying they would cancel my subscription but no answer as to the above questions and no offer to give credit on the 2 charges.

Cell phone company. My husband has his cell phone through Centennial Wireless. He also has two different kinds of cancer and has been off work about 2 months. He called Centennial to see if he could suspend his contract until he could get back to work.

All he got for his trouble was TOO BAD, I had to pay over $200.00 to keep this out of collection, and was told the bill would still be charged even though the phone is shut off and no one is using it.

You can bet as soon as his contract with Centennial is up, we will be changing providers. Just wanted to vent, thanks for listening.

I guess its true that big business' don't care anything about their customers.

S.Oleneack