I have been getting unauthorized charges from this company for months. I have emailed them a few times and they refuse to provide a phone number or reverse the charges. I had a membership back in 2000 and cancelled it within a year. I hadn't been charged since then until last year and they have shown me no proof that I re-activated or enrolled in membership. Just looking at all of the other complaints I'm wondering if anyone has figured out how to get refunded or how to have this company investigated for theft.