castle luxury auto shipping is an amazing company. Anyone that does big business will have variations in opinion when it comes to servicing the public. As a consumer make an educated decision and go to legitimate websites that rate the specific industry you are acquiring services from. Do not go by 1 particular website or 2. Search in many places that are legitimate. If they all say an unreasonable amount of negative comments then fine dont purchase the goods or services from that particular customer. Remember everyone else's favorite restaurant is not necessarily everyone elses! Live well and make great choices!