I bought very expensive and rare vehicle with clean Carfax history and based on it I paid all the money for the car. A year later on the Carfax poped up an accident report... which decreases the value of the vehicle a lot... When I contacted them they told it is normal even more than a year later to report such a thing. You do your math and decide to relay on them or Not for your next car purchase. I will never pay even a penny for their ScamFax even if it's free it is worthless. They help thiefs and scammers to sell their vehicles.

I sold 2 vehicles to CARFAX that both had a "history". They did not ask if there was a history and could have cared less. Both of these vehicles had been in accidents and all information was noted through my insurance company, which is a MAJOR CREDIBLE COMPANY. When CARFAX sold the vehicles they had it listed as a "clean one owner", which it was a one owner, but NO MENTION of any damage or problems with the vehicles. One of these vehicles had a "bad" transmission and it was on the lot the NEXT DAY ! I KNOW the problems were listed from the body shops and the dealer ships where they were repaired/serviced. My advice is "BUYER BEWARE" just like any other dealership. They are out to make money and sell cars PERIOD.

Consumer be aware: CarFax advertises to all consumers for no discrimination unlimited number of carfaxes for personal use for one month for $29.99. This is a false advertisement since once you log in and you obtain a relatively fair number they deactivate your account. In my case, I subscribed on 3/20/08 for one month just to be notified by them on 3/23/08 that the previous months I had too many in their opinion (in reality 2 per day) while I was searching for an Audi for my wife and a Mercedes for my self. I’m not a commercial user, dealer, or corporate institution. There is nothing in CarFax’s agreement for a limit as the number of carfaxes obtained when someone purchases the unlimited number of carfaxes for personal use. This complaint intents to make other consumers aware of this situation and to bring a negative campaign against CarFax for false advertised services. So consumer be AWARE.