I HAVE A PAYMENT ARRANGEMENT FOR THREE MONTHS WITH CAPITAL ONE, FIRST THREE MONTHS WENT FINE THEN I RENEWED FOR ANOTHER THREE MONTHS ALL THE PAYMENTS ARE AUTO DEDUCTED AND THERE IS EVEN ONE MORE SCHEDULED FOR SEPTEMBER NOW I AM GETTING CALLS FROM A COLLECTION AGENCY THREATENING TO SUE ME IF I DON'T PAY THE PAST DUE AMOUNT. WHEN I CALL CAPITAL ONE THEY TRANSFER ME TO THE COLLECTION AGENCY. YET MY ACCOUNT ON LINE STILL SHOWS MY PENDING PAYMENT IN SEPTEMBER. no letter from them nothing just a message in my customer service in box even though I still receive my statement by mail. What the hell?