Capitec bank

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Category: Business & Finances

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South Africa

Capitec bank Reviews

Ursula Swartz June 30, 2011

Account Querr

Good day, my name is: Ursula Swartz, I went to the ATM machine yesterday and tried to withdraw a certain amount of money but the machine declined my third withdrawal, stating that I had exceeded my daily withdrawal limit. This was very strange for me as I have a set limit which I arranged with Capitec bank when I opened my account. I called the customer service line and spoke to one of the consultants who informed me that the bank had some sort of a technical problem and that is the reason for my limit being changed but what baffled me is when she told me that I have to now go into one of the branches and increase my limit again. Surely if the banks' technical error has been restored, all errors should be restored automatically. Now I have to fix the banks error, I am very unhappy & dissapointed about this, I have never had problems with Capitec Bank in the past but if this is the kind of service I can expect, then I might as well move my account to another bank!!!

Regards

Ursula Swartz

pjterry June 7, 2011

pj terry 1155385118

i have been a bank client for a very long time, but i am thinking about sewing this bank for a breach of confidentiality.on two occasions money have been transferred into my account from the Compensation Fund.the last payment got into my account on Thursday the 2 of June 2011, and a couple of days later i have to find out that my ex wife to whom i am divorced for more than 13 years already knew everything what was going on in my account, she knew where i drew money and where i have swiped my card at retailers, and she lives in Bethlehem, now if a person can obtain information and, it seems like a bank statement, then my money are not safe in capitec bank.My ex wife has a contact in Capitec bank in Bethlehem, and i would like to know how she could gained access to my account without my
card, it simply means to me that someone inside that bank must have swiped their card inside the bank to gain access to my account, i have never thought that the bank t5hat i am trusting my money with is so irresponsible, and thus i am, waiting for my lawyers to advice me what legal steps i can take to prevent this from happening again.
my email adress is [email protected] and my phone number is 0714664880.
i am awaiting your urgent reply.
p j terry