DEC, I-ROSIE CLEVELAND BECAME DISABLE, MY FAMILY HELPED ME ON CAR NOTES FOR 3-MTHS, UNTIL INS.PICKED UP(AIG-SUMMIT ADMIN P.O.BOX11280 FOT WORTH, TX76110-0280.SO WHEN THEY DID, IT PD BACK PAYMENTS.MARCH, BACK 2 AND HALF MTHS, SO THAT PUT ME AHEAD FOR 3-MTHS NAD NOW HERE INJULY NY PAY WAS TAKEN, INS. STILLPAYING EVERY THS, NOW I ASKED WHAT HAPPEN TO MY AHEAD PAYMENTS THEY SAY IT WENT TOWARD PRINCIPLES, BUT HAD NOT DONE THIS ALL THEM OTHER MTHS, SO THEY COME UP WITHTHIS ABOUT PUTTING TOWARD PRINCIPLES, I HAD NEVER TOLD NOR SIGHNED ANY THING.BUT ON PAPAER THEY MAIL TO ME ONLY SHOW WHERE THEY SPREADE MY PAYMENT THAT I HAD AHEAD (for hard times]BUT WHERE ARE THEM MTHS INS. PAID .SO INS NOW WANT TO TALK TO WHO TOLD ME THIS SO THEY CAN TALK TO THEM ABOUT SO CHECKS (SUPERVISOR CANT FIND(VERNON-HIS NAME}SO TAMEKA(OPERATION MANAGER}WHO VERNON SAY TALK TO, WHICH HE COULD NOT EXPLAIN BECAUSE HE COULD NOT FIND CHECKS FROM INS, AND WHERE THEY WENT.ON PNONE LONG TIME BEFORE HE COME BACK AND THIS TAMEKA SAY SHE WILL MAIL ALL I NEED, WHEN CAME THIS IS WHAT I GET IS ONE PAYMENT ON PAPPER AND MY NOTES CAUGHT UP TO AUG 10, 2011 NEXT PAY DUE.THIS WAS A DOUBLE JEPORDY PAYMENT WHICH WAS ONLY TO BE MONTHLY.THE PRINCIPLE, IHAD NOT REQUESTED THIS.WHERE ARE MY EXTRA TIME I HAD PUT IN?GAVE ME # for ins to call for 2-days ins mrs kay say no return call from her.# she ggave me to give to ins lady isstraight to her line as tomicka say469_241-7317.this is not right, can you check into this ps.disaable to stand nor work, and they do this.INS .MRS KAY 1-817-924-9600.NO MORE ADVANCE PAYMENTS SAVE SO THEY TOOK ADVANTTGE TO TAKE THEM.WILL FAX TRANSACTION TO YOU AFTER LETTER AND CONTAC. MY HOME # AND FAX IS 281-592-0670 SAME AS HOME PHONE.