I am in shock and people should be forewarned. When Conquest Tours went out of business, I forwarded all of my trip cancellation documents in order to receive the reimbursement that those who book trips with credit cards (the whole point of booking with a credit card) can usually rely on when issues of this nature occur. I received word today that, according to "Cecile", one of their dispute reps, because the actual flight took place, Canadian Tire Financial Services would not refund the payment (although Conquest did NOT pay for our passage and the travel agent provided documentation that made it perfectly clear that our trip would not be honoured.) How shady is that?? As an active member of the Whitby Chamber of Commerce, the Oshawa Chamber of Commerce, the Ajax Pickering Board of Trade and the Toronto Board of Trade, I will be informing everyone humanly possible about this underhanded practice. Hopefully Marco Marrone, as the president of Canadian Tire Financial Services, reexamines this policy and realizes how not delivering even the most basic of cardholder benefits can create bad relations and negative opinions. Their customer service with regards to dispute resolution is absolutely reprehensible!!!

I was given the beginner limit of $400.00 and had the card for awhile making payments ontime etc.
I had a pre auth charge coming out monthly. Last yr family emergancy resulted in a maxed card. After a few months not using it cuz it was maxed I get a bill for $600.00!! Hello!! my limit was only 400!! Two months later a bill for $800!! I find out though my card was maxed and available credit was zero, they allowed my pre auth debits charged to my non exsisting credit limit that they thought I was going to pay them!!! Umm No! After a nasty convo they cancelled the un auth charges and I closed my account...Bad Business