CallingCards.com

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Category: Services

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United States

CallingCards.com Reviews

bitteraboutcallingcards.com April 1, 2011
Hidden charges
Purchased a $10 card several months ago to keep with me for infrequent use. I read all the literature before buying the card and did not see any maintenance fee listed - I'm an engineer so yes, I did read all the fine print. I finally had need to use it last week and found a zero balance. A call to the company identified a $0.99 PER WEEK maintenance fee (Talk USA card). I'm only out 10 bucks, but don't make the same mistake I did!
Brit2 February 24, 2011
poor quality callingcards & service
I purchased a calling card from this company to call two specific countries. The company website promoted the card I bought a one of the top two to call the countries. I expended an inordinate amount of time and energy repeatedly calling without any sound on the other end of the line. I estimate that I spent from total 5-10 minutes making multiple calls for each attempted contact, with each call taking 2-3 minutes (without a sound) before I tried again . Then I used a calling card from another company to try the same call and the call immediately went though!!! When I called callingcards.com customer service to explain the problems I was having, the rep seemed not interested in my feedback. Suggest you avoid callingcards.com
Calling Card User September 14, 2010
Customer Service Hung up on me twice
I purchased a calling card on callingcards.com. Within an hour I received an email to my Gmail account telling me I would receive a phone call asking for additional information. I gave my CCV to the callingcards.com representative that then called. She informed me that since I could not provide a work, school, or governmental institution email address, my order would have to be cleared by management. I asked how long this would take and she could not provide any timeframe whatsoever. After 6 hours I called back and after getting disconnected once I was still not able to get a timeframe on when I could get my calling card. This is starting to get irritating because I have already given my CCV out to a stranger over the phone.

The next day comes and I call calllingcards.com again at 866-299-3937. I am then informed that my order was declined. They did not call me to let me know this and I have been waiting over 24 hours now to make my international call. I politely asked the representative why they would ask for my CCV and send me the ORDER ID to my Gmail address initiating the sale process when they never had any intention of completing the sale due to my inability to provide a work, school or government email address. She was very rude. Then she hung up on me.

Now I have to waste time checking my credit card statement to verify none of their charges show up in addition to wasting a day waiting for a calling card that will not come.

CALLINGCARDS.COM is a waste of time and quite possible a scam.
Oilwl June 9, 2010
overcharging EVERY phone call that I made
NEVER EVER buy from callingcards.com!!! I bought a US$20 calling card from them, but everytime I made a call, when I check back the balance, they overcharged me. I had to call back to customer service every single time and ask them to adjust the balance, and the last two times I complained, they no longer credit back the minutes/$$ back to me.
The last call that I made was about 30 mins and the rate should just be US$0.088 a minute, I had about US$8.50 on the card when I started the call, but after I finished, I checked the balance and it was US$2.41!!! I've called back 4 times already and they still haven't corrected it, this company is a rip-off, they were just trying to play stupid and credit back the balance to you in the beginning saying it was just a mistake but this happens EVERYTIME!!!
Pierre69 January 2, 2010
Supplementary cost!!!
Do not buy this card to call from Mexico.

Line was busy most of the time plus you have to pay significant supplementary charge to call from a pay phone - more than doubles the rate per minute.

Buy a TelMex card once in Mexico instead. It works very well and the TelMEx payphone are everywhere.

Pierre
February 20, 2008
Bad service!
Purchased a card in September 2007 specifically for use in New Zealand. Despite trying many pay phones there was not one where it would work for calls within New Zealand. A recording would come on that said the number was invalid but in each case when I went to a tourist center or begged help from someone else the number worked fine.

I could call back from a pay phone to the U. S. but the rate was 6 times the advertised price. I sent 5 emails to [email protected] and did not receive a single response.

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