I have sent two e-mails to this company and left two messages. No reply to the e-mails and no call back from my messages left. This is either a bogus website or they are just taking people money. I wonder if I will even receive my color samples that I ordered. I really hope someone does something about this website because I was actually considering ordering my wedding flowers from these people. NOT ANYMORE!!! I have found someone that actually answers their phone and gave me her e-mail address.

I ordered wedding flowers from Budget-Bride.com. Laura was very helpful
until she received my order and my check for the entire order. After
that, she did not respond to my numerous e-mails inquiring about the
status of my order. My wedding was 2 weeks away and I had received no
flowers and no response from her! In a panic, I sent Laura a rather
stern e-mail. This time she responded with a 6 paragraph letter
expounding on how busy she was and "it just so happens that the flowers
are completed and ready for shipment". I humbly apologized and asked
her to to proceed with the order.

It was now 5 days before my wedding and I still had not received the
flowers. I e-mailed Laura again and she responded that she decided not
to send the flowers and she would send me a refund. Thankfully, a
local craft store was able to accomodate my last minuate request, and
provided me with beautiful flowers at a slightly higher cost than
Budget-Bride.com.

My wedding was 8 weeks ago. I have not received my refund check, nor
have I received any response to the 6 e-mails I have sent to
Budget-Bride.com. I am at a loss to know how to retrieve my money, but
I surely don't want them to get away with their illegal and unethical
practices.