I ordered AA batteries, but they shipped AAA batteries. So I called and they said they would ship the correct batteries. The second shipment was also AAA batteries. When I called again, the manager Abe told me I could pay for a return shipment of the AAA batteries myself, and when they were received he would then ship me the correct batteries. This was totally unacceptable to me since it was their mistake, so he said I could email a photo of both incorrect shipments. He did not apologize, and instead told me that they "weren't in the business of giving away free batteries". Outrageous and rude! I sent the photo and am awaiting his response and the correct batteries. Of course, in the meantime I haven't been able to use my cordless phone. I will never shop here again!

I charged the camera battery. And it would not take a picture.They told me to try charging it again. I took two pics and then it died again. I believe this battery was dead and of poor quality. Perhaps it was a Chinese counterfiet. And this is just half of the story. The customer service of Ft Lauderdale is the poorest quality of any company I have ever dealt with. Everything that he promised was a lie! He told me I could buy another battery and send the "bad" battery back and sometime after that I could get credit. That would have cost almost $80 for 2 camera batteries. Hellooooo. I have waited for 4 days for a RMA (return merchandise authorization) which I never got. I had to spend $6.66 for returning it myself certified. I'll find the battery somewhere else. Don't ever buy a budget battery from Ft. Lauderdale if you want one that works and receive decent customer service.Order date was Feb 21st and today is March 18th. After a month, here I am with no battery.