Telephone out of order for four days. Complaint had given twice and called up to the authority concern but no proper reply and sometimes no body has picked the call.

Our phone is out of order from 20 days. Our number is 23392678. The complaint is that the phone rings, but nothing can be heard when u try to talk. There is a hell lot of disturbance. Looks like the wires are worn out. We are BSNL customers from 10 years now. 10 complaints have been registered for the latest issue we are experiencing. The online complaint number is an utter waste. It keeps giving the same confirmation number 2004 or 0304 whenever you try to register a complaint. No action is taken. I also called the Junior Engineer at 23398844 and informed him about the issue. He plainly refused to do anything about it until a complaint is registered online. In his records, there were no complaints registered by us.

When the system itself is faulty, how do you expect us to log a complaint. The person was not at all friendly on phone and is highly inapproachable.

The phone is still bad. It has not been corrected. Hope someone responsible would read this and try to help.

My Bsnl Landline is dead from last 30 days and i am fed up by giving complain to customer care and local telephone exchange. and no one their taking care of it. These BSNL corrupt people has taken bribe from other operator and now they force people to return their phone to accept other service.

I am a BSNL telephone subscriber since 8years. it used to be dead for 20 days in a month.they are telling that switch problem. Now my phone bearing No.08357-267425 is dead since 45 days. I have been registering complaints everyday and also has been begging everybody in the department including Top Brass. The response, even on personal visit was negative and indifferent. Lower level officials indirectly suggest me to subscribe to some private company phone because BSNL, I quote "is no longer interested in land phones." I am helpless,because being a software engineer I can't subscribe to any private company's because this phone is in my village. i am working in bangalore . we have not missed the telephone bill even once. The payment is always prompt. But the service... What's that hell?